Thriving At Work: Exploring Links Between Organizational Social Media Support, Mental Well Being and Employee Engagement
► Biji Varughese Corresponding Author)
bijiv.isme2022@gmail.com
https://orcid.org/0009-0003-1885-0767
► Rameshkumar Murugesan
ramesh.mariner05@gmail.com
https://orcid.org/0000-0002-5382-0884
Received: 20 April, 2025
Final Revision: 4 June, 2025
Accepted: 6 June, 2025
Published: 25 June,2025
10.52283/NSWRCA.AJBMR.20250902A08
Abstract
Microsoft announced that they have made a shift. They have dropped the measurement of Engagement in favor of employee Thriving. Since then, there has been a revived focus on Thriving at work. Recent surveys indicate both Thriving and Engagement to be low among employees. Each of these variables is known to have an impact on the individual's performance. Recent research has highlighted the need to study these constructs in the current landscape, shift in technology and changing environment. We advance the existing research further by studying these constructs along with two new variables which are relevant in today’s scenario and can impact the relationship between Thriving and Engagement significantly. We choose Mental Wellbeing as the first variable since the topic has gained significant attention and focus since the pandemic. It is known to influence the engagement of employees. Off late, Organizations have initiated using public social media to build a better connection with their employees and engage them. We introduce Organizational Social Media Support as the second variable to understand how this affects other variables. A cross-sectional empirical study with 390 respondents from the Indian IT Industry was conducted to understand this. This led us to build and validate a scale for “Organizational Social Media Support”. Data Analysis helped us to conclude that Thriving impacts Engagement significantly and the variable Organizational Social Media Support moderates this relationship. Further, Mental Well Being mediates between Employee thriving and Employee Engagement. Further, Organizational Social Media Support moderates this mediating effect of Mental Wellbeing. Our studies can help organizations to determine the areas they would like to concentrate on to ensure that their employees are thriving and remain engaged, which will lead to better outcomes.
Keywords: Organizational Social Media Support, Thriving, Employee Engagement, Mental Wellbeing.