prefix: doi.org/10.52283/1.ajbmr |
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An Investigation of the Factors Influencing Levels of Staff Engagement in a Provincial, Referral Hospital: The Case of Bindura Provincial Hospital
â–ºEdward Negwaya, Tendai Chazuza, Paison Mugogo, Nyasha Mapira, Margret Mlingwa and Rachel Berverly Shamu
10.52283/NSWRCA.AJBMR.20120211A03
ABSTRACT
The research sought to investigate the factors associated with the levels of staff engagement at Bindura provincial hospital, a referral hospital in Mashonaland Province of Zimbabwe. A case study research design was used in this study. Questionnaires and interviews were used as methods for data collection at Bindura Hospital. A sample size of 59 nursing staff out of 119 nursing staff was used. In addition, the researcher used stratified random sampling technique to draw information from respondents. Both primary and secondary methods of data collection were used. Data collected was analysed and presented in the form of graphs and pie charts. The major findings from the research were that the levels of employee engagement at Bindura Provincial Hospital are at low ebb due to factors such as the general working conditions, living conditions and remuneration .While Government had secured the assistance of the Global Fund,an arm of the United Nations, in terms of supplementing nurses’ salaries, the overall salaries of nurses in the public sector still lagged far behind those of their counterparts in the private sector. The arrangement by the Global Fund, to assist the Government stem out the high attrition rate of nursing staff will be undertaken for specific periods of time, hence the uncertainty regarding the situation beyond the stipulated period of time ,will also likely influence nurses’ desire to leave. The researcher recommended that effective instruments for measuring employee engagement should be put in place in the health sector in general since the nursing staff falls under the Public Service Commission. The Government should also endeavour to improve the conditions of service of nursing staff.
Keywords: Employee Engagement, Organizational Commitment, Job Satisfaction, MotivationPages:25-34 :: Download-View
