Explaining Successful Implementation of Logistics Information Technology (LIT): An empirical study
â–ºSuhana Mohezar, Azmin Azliza Aziz and Mohd Aidil Riduan Awang Kader
10.52283/NSWRCA.AJBMR.20130308A02
ABSTRACT
This paper aims to examine the factors influencing successful logistics information technology (LIT) among third-party logistics (3PL) service providers. Cross-sectional data from 136 Malaysian 3PL service providers were collected. Our findings indicate that the existence of technological capability, top management support, effective enterprise-wide communication and business process reengineering are pertinent. Nonetheless, the result demonstrate that firm size do not play a role in such initiative.
Keywords: Logistics, Operations Management, Information Technology