197 AJBMR • Doi Publications
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  • Hoteliers’ Perceptions of the Impacts of Green Tourism on Hotel Operating Costs in Zimbabwe: The Case of Selected Harare Hotels
    â–ºNelson Zengeni, Dorothy Monica Fungai Zengeni and Shelter Muzambi

     10.52283/NSWRCA.AJBMR.20120211A06

    ABSTRACT
    The purpose of the study was to determine the possible relationship of green hospitality and operating costs in Zimbabwe’s hotels. To achieve this, it looked at practices in hotels and their effect on operating costs and also on the awareness levels of the employees on the subject. The study showed that there is both a negative and positive relationship between green hospitality and operating costs as perceived by the hotel employees. The findings also revealed that employee awareness is important in the discussion of green tourism as a measure of controlling costs as they (employees) are the key drivers of the green revolution.
    Keywords: Green hospitality, green tourism, operational costs.

    Pages:64-73 :: Download-View
 
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